March 31, 2004
"Priceline" for Lawyers?
Corporate Counsel magazine has a cover story on five loudly promoted Next Big Things designed to cut outside counsel fees drastically—like outside auditing of bills. See which are still around and which underwhelmed.
Hint: If you think senior partners love suspicious second-guessing and micro-management, then auditing is a winner.
March 30, 2004
"Accounting Irregularities = Sell?": Not So Fast
Is it too early to say what impact Sarbanes-Oxley is actually having on quarterly earnings reports? Not according to the famous money manager Jim Cramer [trivia fact: he's a Harvard Law grad].
He believes the compliance landscape has drastically changed—and that the witches' brew of analysts' puffery, Internet chat-room rogues, all-CNBC-all-the-time, and vulpine CEO's and CFO's is not returning any time soon. Why?
- the DOJ takedown of Arthur Andersen (too radical even for Eliot Spitzer's blood);
- SOX itself, which beyond anything else awakens CEO's and CFO's to the prospect of personally going to jail should their sub-alterns get too aggressive; and finally
- that white-collar jail-time is now as serious, if not more so, than that meted out garden-variety felons.
He may be right, he may be wrong, but he's putting his money where his mouth is.
March 25, 2004
Document Management in a Post-SOX World
Network Computing magazine has a cover story comparing heavy-duty document management systems—in this case via responses to an RFP they sent out with requirements for a hypothetical $10-billion market cap, NYSE listed company.
While the scale of the project might seem to exceed what an "ordinary" law firm needs, the article is nonetheless worth a look for anyone with a public-company client: Yes, they selected an "Editor's Choice" winner, but "any one [of the systems we reviewed] could be a lifesaver if litigation looms."
March 23, 2004
"We Are Functioning Well [But]..."
Maybe an attractive culture will only get you so far. That, at least, seems to be part of the message of this story about management and strategic changes at Philadelphia's Ballard-Spahr.
Perhaps the biggest change to management is that they will formally install some. And precisely to what end? To raise the all-important number, revenue-per-partner. (You thought the all-important number was profits-per-partner? Aha, that can be fudged! Revenue cannot.) To achieve this, Ballard will be looking at expanding both its practice areas and its geographic locations.
Bonus quote on the latter strategy: New York will not be a target because "it's nothing but a money pit."
March 21, 2004
The Recruiting Outlook for 2004
When does what a "retained" recruiter do for you cross over from head-hunting to quasi-management consulting? (Think: Acquiring a practice group or moving into a new city.)
And what about the trend towards more and more professionalization of firm management?
"With respect to the law firm trend of hiring COOs, I consider that an unequivocally positive development. COOs are driven by accomplishing strategic goals. They're not trying to manage a full-time law practice."And should these COOs be lawyers by training? "Many times a lawyer who has practiced but is now managing is the absolute best person to professionalize the management because they understand the business so well." Read more here.
March 19, 2004
VoIP: "The Only Question is When"
According to CIO Magazine, the question is not whether you should or will convert your phone system to "Voice over IP," but when: IP telephony industry revenue is forecast to double in the next three years (to $1.2-billion). Not only are its features far greater and costs far lower, but the existing PBX-&c. infrastructure is fundamentally dysfunctional.
"We were spending thousands in long distance alone. Our phone guys were charging us $130 a pop just to come in and add another line. It was insane."
Do I agree with the CIO Magazine article that VoIP is the wave of the future? Actually, as of this week I can say it's the wave of the present. I converted my office from Verizon's flat-rate monthly billing (which ended up costing well over $100/month for one line by the time all the excise taxes, surcharges, local sales taxes, etc., were added in) to VoIP courtesy of Vonage, and I'm now paying a flat $29/month for infinitely superior service.
And I can get voicemail messages automatically emailed to me as sound files; I'm just beginning to explore the possibilities of that.
March 18, 2004
An Incentive for Drafting RFP's Full of Holes?
Back in 2000 the Department of the Navy awarded EDS a nearly-$7-billion, 7-year contract to provide all the Navy's IT data, voice, and video services, plus all desktop and laptop PC's, for 400,000 or so Navy and Marine Corps members.
Now, I defer to no one as a fan of "privatization" on general principles, but this has evidently been a disaster for both the Navy and EDS. Some of the problems are attributable to the peculiar delights of government contracting—for example, that the roughly 40% of the work previously done by minority-, women-owned, and otherwise protected subcontractors could not be diminished regardless of productivity gains—but according to this account, the root problem is the toxic mixture generated by the collision between a sloppy RFP and the sales culture of IT service providers.
The "winner's curse" in yet an other incarnation.
March 17, 2004
IT & Expansion Drive Higher Debt Loads
From a private banker's perspective, how much debt is too much on a per-partner basis? And what factors go into assessing the creditworthiness and stability of a firm? If your firm might need capital for investments in IT or office expansion, you might want to read this first.
March 12, 2004
The Check is in the Mail
Q: Why didn't Pennie & Edmonds merge with Jones-Day rather than dissolving outright? Client conflicts? Cultural friction? Compensation disparities?
A: None of the above. Chalk it up to accrual accounting.
March 10, 2004
Your Infrastructure for 2014
In September 2003, Venable moved its Washington office, with nearly 500 employees, over the course of two weekends. The story of the move, from the IT department's perspective, has now been told.
More interesting than the technical logistics of the move—which should be invisible if executed with proficiency—is the discussion of deciding what type of infrastructure to build for the next 10 years. The entire office is one big WiFi hotspot, just for starters.
March 6, 2004
you too could be a rainmaker
Born or made? Saying some partners are better at generating business than others is platitudinous: But now some firms are actually trying to do something about it, by hiring sales trainers. Forgive me, I meant to say, "executive mentors."
March 5, 2004
"Common Sense" & Copyright Law?
Professor Lawrence Lessig, the Stanford
Law professor, has published a new book, Free
Culture, reviewed by
John Swartz of The New
York Times. Although
I haven't read it yet (but I will), Lessig argues that it's time for
a "clean sheet" re-thinking of copyright law. Specifically:
"Upon reflection, it should be obvious that in the world with the Internet, copies should not be the trigger for copyright law. More precisely, they should not always be the trigger for copyright law."Unfortunately, the "Orwellian" Digital Millennium Copyright Law essentially erases the entire jurisprudence behind "fair use" and imposes strict liability for even attempting to understand the technology behind a digital rights management scheme. Don't believe me? Ask Prof. Edward Feltenof Princeton.
March 1, 2004
Your 21st Century Phone System
Information Week has a cover story on "Voice over IP [Internet Protocol]" phone systems, which delivers the message that initially-skeptical early adopters of this new way to handle your phone infrastructure are the strongest evangelizers of all, with "Cost of Ownership" rated superior for VoIP by a margin of 70% - 18% over your conventional phone service, "Advanced Features" by a margin of 68% - 8%, "User Satisfaction" by a margin of 28% - 18%, BUT "Quality of Service" lagging by 14% - 30%."
But clearly the wave of the future. If you haven't already, sell your AT&T.
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