August 8, 2004
Time for a Corporate CIO?
Are law firm IT departments maturing to the point where they are coming to resemble corporate IT departments? According to a Baker-Robbins consultant, that time is nigh.
The issues that corporations confront include:
- service level agreements
- outsourcing
- storage management
- disaster recovery, and
- more sophisticated services including client relationship management (CRM) and enterprise resource planning (ERP).
For those heading up a multi-office firm's IT operations, this is worth a read. (Yes, the author has a vested interest; but that also means he's well-positioned to understand the territory. Caveat emptor.)
Posted by Bruce at August 8, 2004 10:37 AM | TrackBackPosted to IT Printer-friendly version
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